eCommerce Is Still Booming: 3 Quick Tips to Help Your Drive Team Meet Demands

With COVID-19 vaccination rates on the rise across the United States, shoppers are slowly returning to brick-and-mortar stores again. However, the trend toward shopping online is definitely here to stay, which means parcel deliveries won’t be slowing down anytime soon.

In a June 24, 2021 statement, FedEx reported record fourth-quarter results for the fiscal year 2021—including its FedEx Ground division: “FedEx Ground reported record earnings for the quarter and revenue growth of 27%. The revenue increase was primarily driven by strong growth in business-to-business shipments and a 14% rise in revenue per package.” 

As one of the more than 7,000 FedEx contractors nationwide, you owe it to your team of delivery drivers to provide the tools and support they need to be successful. Below are three quick tips to help your drive team keep pace with the increase in online shopping.


Bring on new technology. 

We’ve talked about route optimization software in a previous blog, but its benefits really cannot be understated. Not only does it free up your time as a manager, but it helps drivers find the shortest and most efficient route possible so they can make even more deliveries during a shift while spending less time behind the wheel. Learn more here about the benefits of route optimization software, plus check out the 5 best route optimization apps for 2021.


Invest in your vehicle fleet.

This is a big one. If your trucks and vans are older, slower, and in the shop more than they’re on the road, now is the time to step up your game. If purchasing new vehicles gives you pause, you may want to consider leasing. In addition to offering more financial flexibility, leasing offers several key benefits for FedEx route owners. (Not to mention newer vehicles will help you attract the best drivers come hiring time.) Finally, it goes without saying that you should always keep up with routine maintenance to ensure your vehicle fleet continues to operate efficiently.


Make driver morale a priority.

Being on the road all day, every day is no picnic—but there are some things you can do to make driver shifts more comfortable and enjoyable for your team. Bluetooth headsets, phone or tablet mounts/holders, polarized sunglasses, insulated lunch bags, seat cushions, head and neck support products, and even rain gear are things that can make life on the road safer and easier. Providing one or several of these items shows drivers you are invested in their health and safety, which can go a long way toward boosting morale and retaining a strong drive team.


Count on KR Capital for more valuable tips and advice.

KR Capital is the leading FedEx brokerage firm in the nation. For nearly a decade, we have been helping clients buy FedEx routes, sell their FedEx routes, and optimize their route businesses using proven strategies to boost productivity and profitability. Visit the KR Capital blog to learn more, or take a moment to contact us. You can also fill out our online form to hear back from us shortly.